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 Terms & Conditions  |  Shipping & Returns  |  Privacy & Security

 


 

Terms & Conditions:

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Bija Collars. The collective work includes works that are licensed to Bija Collars. Copyright 2011, Bija Collars. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Bija Collars. Any other use is strictly prohibited, unless authorized by Bija Collars. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of Bija Collars used in the site are registered trademarks of Bija Collars and may not be used in any way without express permission of Bija Collars.



Warranty Disclaimer

Bija Collars does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components.




Limitation of Liability
Bija Collars shall not be liable for any special or consequential damages, injuries, or monetary  damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Bija Collars has been advised of the possibility of such consequences. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.




Typographical Errors
In the event that a Bija Collars product is mistakenly listed at an incorrect price, Bija Collars reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Bija Collars reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Bija Collars shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the shopping process. These terms and conditions, or any part of them, may be terminated by Bija Collars without notice at any time, for any reason. The provisions relating to copyrights, trademark, disclaimer, limitation of liability, indemnification and miscellaneous, shall survive any termination.

 

Notice

Bija Collars may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Bija Collars.





Miscellaneous
Your use of this site shall be governed solely by the laws of the State of California, U.S., without regard to choice of law provisions.  You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Bija Collars products) shall be in the state courts in Alameda County, CA or the federal district court located in San Francisco, CA. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Bija Collars products) must be commenced within one (1) year after the claim or cause of action arises. Bija Collars’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Bija Collars may assign its rights and duties under this Agreement to any party at any time without notice to you.




Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Bija Collars or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable or which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.



Participation Disclaimer
Bija Collars does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Bija Leather is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Bija Leather reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Bija Leather in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless Bija Collars, its owners, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.



Third-Party Links

In an attempt to provide increased value to our visitors, Bija Collars may link to sites operated by third parties. However, even if the third party is affiliated with Bija Collars, Bija Collars has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Bija Collars. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Bija Collars seeks to protect the integrity of its website and the links placed upon it and therefore requests any feedback on not only its own site, but on sites it links to, as well (including if a specific link does not work).


 


Prices
Prices are subject to change without notice.

 

 

Shipping & Returns:

 

Return Policy
We want you completely satisfied with the outstanding, great products you receive from bijacollars.com. If there is a problem or concern with your purchase, please contact our Customer Service department via the contact link, within 5 days of receipt of order, for Exchange Authorization Instructions.  We do not issue refunds.

All items MUST be returned to Bija Collars within 14 days of the shipping date in new condition (including original packaging). Please note that personalized items are purchased with an "absolutely no return" policy and will not be accepted without prior customer approval.

Items for exchange must be received within 14 days of the receipt of delivery.  Please ship returns prepaid and insured with the package securely wrapped. Shipping and handling on returned merchandise is non-refundable -- the only exceptions are when the product was defective or bijacollars.com has made an error. We cannot warrant our products against improper pet and human companion use.

Once an item has been shipped for return, we ask that customers wishing an exchange revisit our website to place a new order for additional merchandise. This allows us to process and track your exchange/replacement purchase without the possibility of error.

Specific exceptions to the above policy will be noted on our item-description pages.

 

Privacy & Security:

What information do we collect?

·     We collect information from you when you, place an order, respond to communication such as e-mail, or participate in another site feature.

·      We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.

·     Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.


How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we use "cookies"?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Firefox or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. The term "outside parties" does not include Bija Collars. It also does not include website hosting partners and other parties who assist us in operating our website, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.


Changes to our policy
If we decide to change our privacy policy, we will post those changes on this page. 


Your consent
By using our site, you consent to our privacy policy.